Effective November 11, 2026

The agreement between you and Sales Core B.V. when you use or buy from [domain]. Each section opens with a one-line summary. The full wording below it is what applies.

At a glance

• Who you buy from: Sales Core B.V., a company registered in the Netherlands
• What you buy: Hobibear shoes. Ampla is the store, Hobibear is the brand
• Where we sell: United States only, orders ship from China
• Prices: US dollars, import duties included, shipping free on every order
• Returns: 60 days from delivery, worn shoes accepted, return postage free

1. Who we are

In short: Ampla is the store. The company you buy from is Sales Core B.V.

This website is operated by Sales Core B.V., Het Oldehof 56, 8426CA Appelscha, Netherlands, company registration number 95115714. In these terms "we", "us" and "our" mean Sales Core B.V. You can reach us at support@[domain] or +31 6 2012 9473.

2. The products we sell

In short: Every shoe on this site is made by Hobibear.

The brand of every shoe we sell is Hobibear. Ampla is the name of our store, not the brand of the shoes. The style names on this site, such as Sanctuary 01, Stride, Atelier, Court and Sanctuary Mid, are the names our store uses to tell the styles apart.

3. Placing an order

In short: Your order is confirmed when we email you an order confirmation.

• You must be 18 or older to order.
• We deliver to addresses in the United States only.
• If an item you ordered turns out to be unavailable in your size or color, we tell you and refund it in full.
• If a price or description on the site was plainly wrong, we may cancel the order and refund you in full.

4. Prices and payment

In short: Prices are in US dollars, duties are included, shipping is free, and you see the total before you pay.

• All prices are shown in US dollars (USD).
• US import duties and customs fees are included in our prices. You will not be asked to pay them on delivery.
• Shipping is free on every order.
• The Two-Pair Set: any two pairs of shoes for $269, in any styles, sizes and colors. The saving depends on the pairs you choose and is shown in your bag before you pay.
• Any US sales tax that applies is calculated at checkout and shown before you confirm payment.
• We accept the payment methods shown at checkout. Payment is processed through Shopify's secure checkout. We never see or store your full card number.

5. Shipping and delivery

In short: Orders ship from China and arrive in 8 to 14 business days.

Orders ship from our warehouse in Yiwu, China. Handling takes 1 to 2 business days and transit takes 7 to 12 business days. Delivery times are estimates. The full details are in our Shipping Policy, which forms part of these terms.

6. Returns, exchanges and refunds

In short: 60 days from delivery. Worn shoes are accepted, return postage and size exchanges are free, and we refund the full price you paid for the returned shoes.

The conditions, the return address and the refund timing are in our Returns and Refunds Policy, which forms part of these terms.

7. Product information and health

In short: These are shoes, not a medical device or treatment.

• The shoes we sell are footwear. They are not a medical device and are not intended to diagnose, treat, cure or prevent any condition. We make no claim that they relieve pain or change the shape of your foot.
• If you have a diagnosed foot condition, diabetes or poor circulation, ask your doctor or podiatrist before you change your footwear.
• Zero-drop shoes with a thin sole can feel different from what you are used to. Build up the time you wear them gradually.
• Many images on this site, including the lifestyle photos and the x-ray views, are created with AI and are illustrations. We describe the shoes as accurately as we can, and colors can look slightly different on your screen.

8. Warranty

We do not offer a separate warranty beyond our 60-day return policy. If an item arrives damaged, faulty or not as ordered, tell us within 60 days of delivery and we will send a replacement or refund you in full, at our cost. The steps are in our Returns and Refunds Policy.

Nothing in these terms takes away rights that consumer law gives you and that cannot be excluded.

9. Our liability

We are responsible for delivering what you ordered, in good condition, and for putting it right under our Returns and Refunds Policy if we do not. To the extent the law allows, we are not responsible for losses we could not reasonably have foreseen when you placed your order.

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not let us limit.

10. Your personal information

What we collect when you visit or buy, why, who receives it and what you can ask us to do with it are set out in our Privacy Policy.

11. Using this website

The text, images and design of this site belong to Sales Core B.V. or its licensors. The Hobibear name belongs to its owner. You may use the site to browse and to buy for yourself. You may not copy it, resell from it, or interfere with how it works.

12. Governing law and disputes

If something goes wrong, please write to us first at support@[domain]. Most problems are solved there.

These terms are governed by the laws of the Netherlands, where Sales Core B.V. is registered. This does not take away any protection that the consumer laws of your US state give you, or your right to bring a claim in the courts where you live.

13. Changes to these terms

If we change these terms, we update the effective date at the top of this page. The version in force when you placed your order is the one that applies to that order.

Contact

Sales Core B.V.
Het Oldehof 56, 8426CA Appelscha, Netherlands
Company registration number: 95115714
Email: support@[domain]
Phone: +31 6 2012 9473
Support hours: Monday to Friday, 9:00 to 17:00 Central European Time (about 3:00 to 11:00 AM Eastern)