Effective November 11, 2026

How Ampla handles consumer health data: the foot details and photos you can choose to share with us. The Washington My Health My Data Act and similar laws in other US states, such as Nevada, require this separate policy. Everything else is covered by our Privacy Policy.

At a glance

• What we collect: Foot concerns you describe and foot photos you upload
• When: Only if you choose to share them, after you tick the consent box
• Used for: Answering that message, and nothing else
• Sold or used for ads: Never
• Photos kept: 30 days, then deleted

1. What consumer health data we collect

In short: Only what you choose to tell us about your feet.

• Foot concerns you select or describe in the contact form or in an email, such as a bunion, wide feet or swelling.
• Photos of your feet that you choose to upload.

We do not use your purchases or your browsing on this site to infer anything about your health.

2. Why we use it

In short: To answer the message you sent us.

We use your foot details and photos only to answer that message, for example to suggest a size. We never use them for advertising, profiling or any other purpose.

3. Where it comes from

Directly from you, through the contact form or an email you send us. We do not receive consumer health data from anyone else.

4. Who receives it

In short: Our support team, and the services that carry your message to us.

• Our support team, who read and answer your message.
• Shopify, which hosts the contact form, and our email provider, which delivers your message to our inbox. They process it only on our instructions.

We do not share consumer health data with our warehouse, carriers or advertising partners, and we never sell it.

5. How long we keep it

• Foot photos: deleted 30 days after you send them, or sooner if you ask.
• Foot details in your messages: kept only as long as we need them to answer you and to handle any related return or exchange.

6. Your rights

In short: Ask us, and we will show, list or delete it, or stop using it.

You can ask us to:

• confirm whether we collect or share your consumer health data, and give you a copy;
• list the third parties that received it;
• withdraw your consent;
• delete it.

Email support@[domain] with the subject "Health data request". We answer within 45 days. If we need more time, we tell you why, and we may take up to 45 days more. Requests are free.

7. Appeals

If we decline your request, reply to our answer with the word "Appeal". We answer your appeal within 45 days. If you are still not satisfied, you can contact the Attorney General of your state. In Washington, that is the Washington State Office of the Attorney General.

Contact

Sales Core B.V.
Het Oldehof 56, 8426CA Appelscha, Netherlands
Company registration number: 95115714
Email: support@[domain]
Phone: +31 6 2012 9473
Support hours: Monday to Friday, 9:00 to 17:00 Central European Time (about 3:00 to 11:00 AM Eastern)